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Pensacola Pet Resort

300 E Gadsden St Pensacola, Escambia, FL, Florida
Offical Rating:2.3/5
(1 review)
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$54.95 - $54.95 Pensacola Pet Resort 300 E Gadsden St, Pensacola, Escambia, FL, Florida, 32501, United States 850-438-3393 10 Dog Boarding 2 2 2 2 2 2 2 2 2 2
Pensacola Pet Resort 300 E Gadsden St, Pensacola, Escambia, FL, Florida, 32501, United States 850-438-3393 $54.95 - $54.95 4.5 10 Furstays Official Review of Pensacola Pet Resort Safety
Pensacola Pet Resort, under the supervision of veterinarian Dr. Laura Hall, has protocols requiring up-to-date vaccinations, including Rabies, DA2PP, Bordetella, and a fecal exam. However, reports of kennel cough cases from clients indicate lapses in maintaining health safety protocols. One reviewer noted, "I realized our younger dog had this cough that wouldn’t go away... our dog has a case of Kennel Cough." (Google Reviews)

Facilities
The resort offers private suites and outdoor play areas, including a saltwater swimming pool. However, several reviewers expressed concerns about incomplete communication and unclear use of the amenities. One reviewer mentioned, "We were promised updates including texts and pictures, but we never received them." This raises questions about the actual use of advertised amenities.

Amenities
The facility advertises various services, including boarding, daycare, swimming pool access, and individual playtime. Unfortunately, feedback highlights inconsistent follow-through on these promises. Another client noted that their dogs were not allowed to socialize with others and were only taken outside individually. This approach contradicts the expectation of interactive play.

Care and Services
While some clients praised the staff's friendliness, multiple reviewers reported serious concerns about lack of communication and unresolved issues. A client stated, "My older dog has a cut on his face... I’m not sure how our dogs were treated during their stay." Another mentioned, "The staff didn’t communicate about my dog’s behavior or offer any solutions." Issues like these reflect a need for better care and transparency.

Cleanliness and Sanitation
Pensacola Pet Resort appears clean at a surface level, but reviews mention pets returning home with bad odors and hygiene concerns. One client said, "My dog smelt absolutely awful... as if she laid in her own urine for 3 days straight." This raises concerns about the thoroughness of cleaning procedures in the boarding areas.

Technology and Security
There are no webcams or live video feeds available for owners, resulting in a deduction. This absence makes it challenging for pet owners to monitor their pets' well-being during their stay.

Suites
The suites are private and advertised as comfortable. However, inconsistent communication about the amenities and pet care diminishes the value of the boarding experience for clients.

Location
The facility is conveniently located in Pensacola, making it accessible for local residents. However, multiple clients noted dissatisfaction with staff communication and management practices.

Public Perception
Customer reviews are mixed. While some clients appreciated the facility and friendly staff, a significant number expressed dissatisfaction. One client remarked, "It was impossible to get updates, and my dog was anxious the entire time." Another noted a lack of follow-up and failure to resolve concerns, further detracting from the overall experience. (Google Reviews, Yelp)

Overall Impressions
Pensacola Pet Resort offers a variety of amenities under veterinary supervision, but issues with communication, inconsistent care, and health concerns detract from its value. The rating of 4.5 out of 10 reflects these concerns, including a deduction for lack of live video feeds and ongoing negative experiences reported by clients.

Furstays Official Reviews reflect customer input, our knowledge, property visits, public information, online perceptions, and machine learning. They may contain errors or omissions. Please research independently and use your best judgment when choosing a pet service for your furry family member. Veterinarian-supervised facility; private suites and outdoor play areas; saltwater swimming pool. No webcams for pet monitoring; inconsistent communication; pets returning with hygiene issues and kennel cough cases.

Have a question about Pensacola Pet Resort in Pensacola, Escambia, FL?

Amenities

  • Amenities – Climate controlled Climate controlled
  • Amenities – Full-service grooming available Full-service grooming available
  • Amenities – Group play available Group play available
  • Amenities – Individual care available Individual care available
  • Amenities – Indoor play yard Indoor play yard
  • Amenities – Inground Pool Inground Pool
  • Amenities – Live webcams in common areas Live webcams in common areas
  • Amenities – Outdoor play yard Outdoor play yard

    • Features

  • Specifications – Flea & tick preventative required Flea & tick preventative required

    • Specifications

  • Specifications – Meeting required before first sta... Meeting required before first stay
  • Specifications – Puppies accepted Puppies accepted
  • Specifications – Vaccinations required Vaccinations required

    • Reserve now

    Service description

    SAVINGS ALERT! UP TO 5% OFF ON ARRIVALS BEFORE 12/19/2025

    Pensacola Pet Resort offers luxury accommodations for large dogs, with private suites and additional services to make pets feel at home. The facility features outdoor and indoor playgrounds, a pool, grooming services, physical therapy, and doggie daycare. Amenities include climate control, live webcams, individual care, and group play. Vaccinations are required.

    Space types

    Furstays!™ Reviews

    Pensacola Pet Resort


    Offical Rating: 2.3/5
    Reviews: 1

    Furstays Official Review of Pensacola Pet Resort

    2.3/5
    posted on 2024-12-16 23:02:20 Reviewed by :
    Service Quality
    2.5/5 50%
    Location
    3/5 60%
    Cleanliness
    2/5 40%
    Facilities
    2.5/5 50%
    Value for money
    2/5 40%
    Features and Services
    1.5/5 30%

    The opinions expressed by the reviewers are solely their own and do not necessarily reflect the views or policies of Furstays!™

    Safety
    Pensacola Pet Resort, under the supervision of veterinarian Dr. Laura Hall, has protocols requiring up-to-date vaccinations, including Rabies, DA2PP, Bordetella, and a fecal exam. However, reports of kennel cough cases from clients indicate lapses in maintaining health safety protocols. One reviewer noted, "I realized our younger dog had this cough that wouldn’t go away... our dog has a case of Kennel Cough." (Google Reviews)

    Facilities
    The resort offers private suites and outdoor play areas, including a saltwater swimming pool. However, several reviewers expressed concerns about incomplete communication and unclear use of the amenities. One reviewer mentioned, "We were promised updates including texts and pictures, but we never received them." This raises questions about the actual use of advertised amenities.

    Amenities
    The facility advertises various services, including boarding, daycare, swimming pool access, and individual playtime. Unfortunately, feedback highlights inconsistent follow-through on these promises. Another client noted that their dogs were not allowed to socialize with others and were only taken outside individually. This approach contradicts the expectation of interactive play.

    Care and Services
    While some clients praised the staff's friendliness, multiple reviewers reported serious concerns about lack of communication and unresolved issues. A client stated, "My older dog has a cut on his face... I’m not sure how our dogs were treated during their stay." Another mentioned, "The staff didn’t communicate about my dog’s behavior or offer any solutions." Issues like these reflect a need for better care and transparency.

    Cleanliness and Sanitation
    Pensacola Pet Resort appears clean at a surface level, but reviews mention pets returning home with bad odors and hygiene concerns. One client said, "My dog smelt absolutely awful... as if she laid in her own urine for 3 days straight." This raises concerns about the thoroughness of cleaning procedures in the boarding areas.

    Technology and Security
    There are no webcams or live video feeds available for owners, resulting in a deduction. This absence makes it challenging for pet owners to monitor their pets' well-being during their stay.

    Suites
    The suites are private and advertised as comfortable. However, inconsistent communication about the amenities and pet care diminishes the value of the boarding experience for clients.

    Location
    The facility is conveniently located in Pensacola, making it accessible for local residents. However, multiple clients noted dissatisfaction with staff communication and management practices.

    Public Perception
    Customer reviews are mixed. While some clients appreciated the facility and friendly staff, a significant number expressed dissatisfaction. One client remarked, "It was impossible to get updates, and my dog was anxious the entire time." Another noted a lack of follow-up and failure to resolve concerns, further detracting from the overall experience. (Google Reviews, Yelp)

    Overall Impressions
    Pensacola Pet Resort offers a variety of amenities under veterinary supervision, but issues with communication, inconsistent care, and health concerns detract from its value. The rating of 4.5 out of 10 reflects these concerns, including a deduction for lack of live video feeds and ongoing negative experiences reported by clients.

    Furstays Official Reviews reflect customer input, our knowledge, property visits, public information, online perceptions, and machine learning. They may contain errors or omissions. Please research independently and use your best judgment when choosing a pet service for your furry family member.

    Pros:

    Veterinarian-supervised facility; private suites and outdoor play areas; saltwater swimming pool.

    Cons:

    No webcams for pet monitoring; inconsistent communication; pets returning with hygiene issues and kennel cough cases.

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    Details

    Public Hours of Operation

    Monday to Friday: 7:30 AM - 6:30 PM

    Checkin Times, FAQ, And More Info

    7:30 AM - 6:30 PM

    What are your hours? We are open Monday to Friday from 7:30 AM to 6:30 PM.

    Policies & Disclaimers

    Vaccinations required. Pets must be friendly and socialized. Please schedule a tour and provide proof of vaccinations.

    Furstays!™ Terms and Conditions

    Your use of the Furstays Web Site(s) and Application(s) (including any booking(s) you make) are subject to the Furstays Web Site(s) and Application(s) Terms, Conditions, and Notices of Use found on this site.


    Furstays!™ Best Price Guarantee

    Furstays!™ guarantees that you will receive the best available price for your pet boarding booking made through our platform. If you find a lower publicly available price for the same booking, subject to the terms outlined below, Furstays!™ will match the lower price. Eligibility Requirements: To qualify for the Best Price Guarantee, the lower price must meet the following criteria: Be for the same property, dates, room type, and service level. Be publicly available and verifiable at the time of your claim. Exclude prices offered through private memberships, rewards programs, unpublished rates, or promotional offers requiring special access. Claim Submission Process: To submit a claim, you must contact Furstays!™ customer support within 24 hours of booking and provide: Proof of the lower price (e.g., a screenshot or direct link to the competing offer). Your Furstays!™ booking confirmation number. Claim Evaluation: Claims will be reviewed by Furstays!™ within a reasonable timeframe. If the claim is approved, Furstays!™ will adjust your booking to match the lower price or refund the difference. Limitations and Exclusions: The Best Price Guarantee applies only to the total cost of the booking, including all taxes and fees. It does not apply to differences arising from currency fluctuations or pricing errors on competitor websites. Claims for bookings made within 48 hours of the check-in date are excluded. The guarantee is limited to one claim per booking. Non-Transferable: The Best Price Guarantee applies solely to the original booking made by the guest and cannot be assigned or transferred to any other party. Discretion of Furstays!™: Furstays!™ reserves the right to verify all claims, deny any claims that do not meet these terms and conditions, and amend or discontinue the Best Price Guarantee at any time without prior notice. By completing a booking through Furstays!™, the guest acknowledges and agrees to these terms and conditions of the Best Price Guarantee..

    Furstays!™ Deposit and Pricing Information

    A deposit, not to exceed 15 USD, may be required at the time of booking to secure the reservation and is non-refundable under any circumstances. The remaining balance of the booking price shall be payable directly to the property or facility, either at the commencement or conclusion of the stay, as dictated by the policies of the property. Payment methods accepted for remaining balance may vary by property, and it is the responsibility of the guest to confirm acceptable payment methods in advance. Late payments or failure to remit the remaining balance may result in forfeiture of the reservation, additional fees, or penalties as stipulated by the property’s terms and conditions. By completing the booking, the guest acknowledges and agrees to these terms, including the non-refundable nature of the deposit. The final price of the booking includes a compensation fee payable to Furstays and is subject to adjustments based on factors such as seasonality, promotional discounts, or current market demand. By completing the booking, the guest acknowledges and accepts that the pricing reflects these considerations and constitutes the full and agreed-upon amount due for the reservation.

    Furstays!™ Cancellation Policy

    Cancellations may be permitted in accordance with the policies of the property; however, under no circumstances shall any cancellation entitle the guest to a refund of the deposit paid to Furstays!™. By proceeding with the booking, the customer acknowledges and agrees to this non-refundable deposit policy.

    Furstays!™ Refunds

    Furstays!™ provides a satisfaction guarantee on its services. If you are not satisfied with the service provided, you may submit a request for a refund. Upon approval, Furstays!™ will issue a refund for its service fee promptly. This guarantee applies solely to the service fee charged by Furstays!™ and does not extend to any deposits or payments made to the property. By utilizing Furstays!™ services, the guest agrees to these terms.

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