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$85.95 - $85.95
125 Ponce Harbor Dr.,
St. Augustine, St. Johns, FL,
Florida,
32086,
United States
904-797-9770
27
Dog Boarding
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Pet Paradise St. Augustine
125 Ponce Harbor Dr.,
St. Augustine, St. Johns, FL,
Florida,
32086,
United States
904-797-9770
$85.95 - $85.95
Anon
6.5
10
Furstays Official Review of Pet Paradise St. Augustine, St. Augustine, FL Safety
Pet Paradise St. Augustine implements standard safety protocols, including supervised play areas and secure facilities. However, there have been reports of pets contracting illnesses such as Bordetella (kennel cough) during their stay, raising concerns about the effectiveness of their health safety measures.
Facilities
The resort features amenities like a bone-shaped pool and climate-controlled suites. While these are appealing, some customers have noted that the facilities can become crowded, especially during peak seasons, potentially leading to less personalized care.
Amenities
Services include boarding, day camp, and grooming. Despite the variety, some pet owners have expressed dissatisfaction with grooming services, citing issues such as perceived mishandling of pets and unprofessional staff behavior.
Care and Services
While many reviews praise the attentive staff, there are instances where pets were reportedly isolated due to breed-specific policies, leading to limited interaction and exercise. Additionally, some customers have reported that their pets returned home with health issues, suggesting lapses in care standards.
Cleanliness and Sanitation
The facility is generally clean; however, reports of pets contracting illnesses indicate potential shortcomings in sanitation practices. Ensuring rigorous cleaning protocols could mitigate these concerns.
Technology and Security
Pet Paradise offers webcam access for owners to monitor their pets, which is a valued feature. Nonetheless, some customers have reported difficulties accessing these feeds, limiting their ability to check on their pets remotely.
Suites
Boarding accommodations range from standard kennels to luxury suites. While options are available, some pet owners feel that the quality does not justify the cost, especially when pets are isolated due to facility policies.
Location
Conveniently located at 125 Ponce Harbor Dr, St. Augustine, FL 32086, the resort is easily accessible for local residents.
Public Perception
Customer reviews are mixed, with some praising the friendly staff and facilities, while others express concerns about health issues and care quality. One reviewer mentioned their dog contracted kennel cough after a stay, incurring additional veterinary costs.
Overall Impressions
Pet Paradise St. Augustine offers a range of services and amenities that appeal to many pet owners. However, reports of health issues and inconsistent care suggest areas needing improvement. A rating of 6.5 reflects the balance between the facility's offerings and the concerns raised by customers.
Furstays Official Reviews reflect customer input, property visits, public information, online perceptions, and machine learning. They may contain errors or omissions. Please research independently and use your best judgment when choosing a pet service for your furry family member. Diverse amenities; convenient location; webcam access for pet monitoring. Reports of pets contracting illnesses; breed-specific isolation policies; inconsistent grooming services.
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