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Pet Paradise St. Augustine

125 Ponce Harbor Dr. St. Augustine, St. Johns, FL, Florida
Offical Rating:3.3/5
(1 review)
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$85.95 - $85.95 Pet Paradise St. Augustine 125 Ponce Harbor Dr., St. Augustine, St. Johns, FL, Florida, 32086, United States 904-797-9770 27 Dog Boarding 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2
Pet Paradise St. Augustine 125 Ponce Harbor Dr., St. Augustine, St. Johns, FL, Florida, 32086, United States 904-797-9770 $85.95 - $85.95 6.5 10 Furstays Official Review of Pet Paradise St. Augustine, St. Augustine, FL Safety
Pet Paradise St. Augustine implements standard safety protocols, including supervised play areas and secure facilities. However, there have been reports of pets contracting illnesses such as Bordetella (kennel cough) during their stay, raising concerns about the effectiveness of their health safety measures.

Facilities
The resort features amenities like a bone-shaped pool and climate-controlled suites. While these are appealing, some customers have noted that the facilities can become crowded, especially during peak seasons, potentially leading to less personalized care.

Amenities
Services include boarding, day camp, and grooming. Despite the variety, some pet owners have expressed dissatisfaction with grooming services, citing issues such as perceived mishandling of pets and unprofessional staff behavior.

Care and Services
While many reviews praise the attentive staff, there are instances where pets were reportedly isolated due to breed-specific policies, leading to limited interaction and exercise. Additionally, some customers have reported that their pets returned home with health issues, suggesting lapses in care standards.

Cleanliness and Sanitation
The facility is generally clean; however, reports of pets contracting illnesses indicate potential shortcomings in sanitation practices. Ensuring rigorous cleaning protocols could mitigate these concerns.

Technology and Security
Pet Paradise offers webcam access for owners to monitor their pets, which is a valued feature. Nonetheless, some customers have reported difficulties accessing these feeds, limiting their ability to check on their pets remotely.

Suites
Boarding accommodations range from standard kennels to luxury suites. While options are available, some pet owners feel that the quality does not justify the cost, especially when pets are isolated due to facility policies.

Location
Conveniently located at 125 Ponce Harbor Dr, St. Augustine, FL 32086, the resort is easily accessible for local residents.

Public Perception
Customer reviews are mixed, with some praising the friendly staff and facilities, while others express concerns about health issues and care quality. One reviewer mentioned their dog contracted kennel cough after a stay, incurring additional veterinary costs.

Overall Impressions
Pet Paradise St. Augustine offers a range of services and amenities that appeal to many pet owners. However, reports of health issues and inconsistent care suggest areas needing improvement. A rating of 6.5 reflects the balance between the facility's offerings and the concerns raised by customers.

Furstays Official Reviews reflect customer input, property visits, public information, online perceptions, and machine learning. They may contain errors or omissions. Please research independently and use your best judgment when choosing a pet service for your furry family member. Diverse amenities; convenient location; webcam access for pet monitoring. Reports of pets contracting illnesses; breed-specific isolation policies; inconsistent grooming services.

Have a question about Pet Paradise St. Augustine in St. Augustine, St. Johns, FL?

Amenities

  • Amenities – Climate controlled Climate controlled
  • Amenities – Full-service grooming available Full-service grooming available
  • Amenities – Grass – Synthetic Grass – Synthetic
  • Amenities – Group play available Group play available
  • Amenities – Individual care available Individual care available
  • Amenities – Inground Pool Inground Pool
  • Amenities – Live webcams in common areas Live webcams in common areas
  • Amenities – Medications administered Medications administered
  • Amenities – Outdoor play yard Outdoor play yard

    • Animal Type

  • Animal type – Cats accepted Cats accepted
  • Animal type – Dogs accepted Dogs accepted

    • Property

  • Property – Major brand Major brand
  • Property – On-site person 24/7 On-site person 24/7
  • Property – Veterinarian on-site Veterinarian on-site

    • Features

  • Specifications – Flea & tick preventative required Flea & tick preventative required

    • Specifications

  • Specifications – Puppies accepted Puppies accepted
  • Specifications – Vaccinations required Vaccinations required

    • Suites

  • Suites – Enclosed by walls Enclosed by walls
  • Suites – Luxury available Luxury available
  • Suites – Outdoor access available Outdoor access available

    • Reserve now

    Service description

    SAVINGS ALERT! UP TO 5% OFF ON ARRIVALS BEFORE 12/25/2025

    Pet Paradise provides premium pet boarding with climate-controlled indoor/outdoor suites, a swimming pool, and play areas. They offer grooming services, on-site veterinary care, and a dedicated team to ensure pets are comfortable and well-cared for during their stay.

    Space types

    Furstays!™ Reviews

    Pet Paradise St. Augustine


    Offical Rating: 3.3/5
    Reviews: 1

    Furstays Official Review of Pet Paradise St. Augustine, St. Augustine, FL

    3.3/5
    posted on 2024-12-12 16:56:55 Reviewed by :
    Service Quality
    3.5/5 70%
    Location
    3/5 60%
    Cleanliness
    4/5 80%
    Facilities
    3/5 60%
    Value for money
    3.5/5 70%
    Features and Services
    3.5/5 70%

    The opinions expressed by the reviewers are solely their own and do not necessarily reflect the views or policies of Furstays!™

    Safety
    Pet Paradise St. Augustine implements standard safety protocols, including supervised play areas and secure facilities. However, there have been reports of pets contracting illnesses such as Bordetella (kennel cough) during their stay, raising concerns about the effectiveness of their health safety measures.

    Facilities
    The resort features amenities like a bone-shaped pool and climate-controlled suites. While these are appealing, some customers have noted that the facilities can become crowded, especially during peak seasons, potentially leading to less personalized care.

    Amenities
    Services include boarding, day camp, and grooming. Despite the variety, some pet owners have expressed dissatisfaction with grooming services, citing issues such as perceived mishandling of pets and unprofessional staff behavior.

    Care and Services
    While many reviews praise the attentive staff, there are instances where pets were reportedly isolated due to breed-specific policies, leading to limited interaction and exercise. Additionally, some customers have reported that their pets returned home with health issues, suggesting lapses in care standards.

    Cleanliness and Sanitation
    The facility is generally clean; however, reports of pets contracting illnesses indicate potential shortcomings in sanitation practices. Ensuring rigorous cleaning protocols could mitigate these concerns.

    Technology and Security
    Pet Paradise offers webcam access for owners to monitor their pets, which is a valued feature. Nonetheless, some customers have reported difficulties accessing these feeds, limiting their ability to check on their pets remotely.

    Suites
    Boarding accommodations range from standard kennels to luxury suites. While options are available, some pet owners feel that the quality does not justify the cost, especially when pets are isolated due to facility policies.

    Location
    Conveniently located at 125 Ponce Harbor Dr, St. Augustine, FL 32086, the resort is easily accessible for local residents.

    Public Perception
    Customer reviews are mixed, with some praising the friendly staff and facilities, while others express concerns about health issues and care quality. One reviewer mentioned their dog contracted kennel cough after a stay, incurring additional veterinary costs.

    Overall Impressions
    Pet Paradise St. Augustine offers a range of services and amenities that appeal to many pet owners. However, reports of health issues and inconsistent care suggest areas needing improvement. A rating of 6.5 reflects the balance between the facility's offerings and the concerns raised by customers.

    Furstays Official Reviews reflect customer input, property visits, public information, online perceptions, and machine learning. They may contain errors or omissions. Please research independently and use your best judgment when choosing a pet service for your furry family member.

    Pros:

    Diverse amenities; convenient location; webcam access for pet monitoring.

    Cons:

    Reports of pets contracting illnesses; breed-specific isolation policies; inconsistent grooming services.

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    Details

    Public Hours of Operation

    7:00 AM - 7:00 PM daily

    Checkin Times, FAQ, And More Info

    7:00 AM - 7:00 PM

    Policies & Disclaimers

    Vaccinations required. Reservations recommended. Drop-off and pick-up times are available for convenience.

    Furstays!™ Terms and Conditions

    Your use of the Furstays Web Site(s) and Application(s) (including any booking(s) you make) are subject to the Furstays Web Site(s) and Application(s) Terms, Conditions, and Notices of Use found on this site.


    Furstays!™ Best Price Guarantee

    Furstays!™ guarantees that you will receive the best available price for your pet boarding booking made through our platform. If you find a lower publicly available price for the same booking, subject to the terms outlined below, Furstays!™ will match the lower price. Eligibility Requirements: To qualify for the Best Price Guarantee, the lower price must meet the following criteria: Be for the same property, dates, room type, and service level. Be publicly available and verifiable at the time of your claim. Exclude prices offered through private memberships, rewards programs, unpublished rates, or promotional offers requiring special access. Claim Submission Process: To submit a claim, you must contact Furstays!™ customer support within 24 hours of booking and provide: Proof of the lower price (e.g., a screenshot or direct link to the competing offer). Your Furstays!™ booking confirmation number. Claim Evaluation: Claims will be reviewed by Furstays!™ within a reasonable timeframe. If the claim is approved, Furstays!™ will adjust your booking to match the lower price or refund the difference. Limitations and Exclusions: The Best Price Guarantee applies only to the total cost of the booking, including all taxes and fees. It does not apply to differences arising from currency fluctuations or pricing errors on competitor websites. Claims for bookings made within 48 hours of the check-in date are excluded. The guarantee is limited to one claim per booking. Non-Transferable: The Best Price Guarantee applies solely to the original booking made by the guest and cannot be assigned or transferred to any other party. Discretion of Furstays!™: Furstays!™ reserves the right to verify all claims, deny any claims that do not meet these terms and conditions, and amend or discontinue the Best Price Guarantee at any time without prior notice. By completing a booking through Furstays!™, the guest acknowledges and agrees to these terms and conditions of the Best Price Guarantee..

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    Furstays!™ Cancellation Policy

    Cancellations may be permitted in accordance with the policies of the property; however, under no circumstances shall any cancellation entitle the guest to a refund of the deposit paid to Furstays!™. By proceeding with the booking, the customer acknowledges and agrees to this non-refundable deposit policy.

    Furstays!™ Refunds

    Furstays!™ provides a satisfaction guarantee on its services. If you are not satisfied with the service provided, you may submit a request for a refund. Upon approval, Furstays!™ will issue a refund for its service fee promptly. This guarantee applies solely to the service fee charged by Furstays!™ and does not extend to any deposits or payments made to the property. By utilizing Furstays!™ services, the guest agrees to these terms.

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