Policies & Disclaimers
A completed New Member Application packet must be submitted to PetCoral via email, mail or in person. This will be completed by Furstays on your behalf as long as you enroll your pet using the form presented at the completion of this booking process. Applications and vaccine records take 24 hours to process. Boarding reservations need to be made with a minimum 24 hour notice. PetCoral Resort offers Boarding with access to Daycare to a pre-screened group of canines. All dogs attending daycare must pass a minimum 4 hour temperament evaluation to participate in daycare. The temperament evaluation is $20 per small dog and $25 per large dog. Dogs not attending daycare are not required to attend a temperament evaluation, but may be required to pass a boarding evaluation. Shots/Exams: Updated vaccines are the responsibility of each dog owner. All dogs must have: Rabies, Leptospirosis, Distemper, Canine Influenza H3N8 or H3N2; Bordatella (a.k.a. kennel cough) must be up-to-date and renewed every six months. The Corona vaccine is recommended for all daycare dogs. It is recommended that all vaccines be administered no later than 14 days prior to admission to help ensure that your pet has developed the proper immunity. Written proof of vaccinations is required, and the owner´s responsibility to provide. Negative fecal and heartworm tests are required for ALL dogs, within the last 12 months. All vaccination and alteration records must be kept up-to-date at all times. Age: Puppies are accepted at any age after their second set of shots. A negative fecal is required for all dogs regardless of age. The Water Park is not recommended for dogs under 5 months. Spay/Neuter: All female and male dogs must be spayed or neutered to be social. Unaltered dogs over the age of 6 months will be considered non-social, and any unaltered dog that exhibits or causes negative behaviors may be suspended from all services until sterilized. No females in heat will be allowed to attend. General Health: All dogs must be free of communicable diseases for at least 3 months prior to enrollment. Upon enrollment and re-admission all dogs must be free from any condition that could potentially jeopardize other pets. Documented proof of the dog being parasite free is required prior to being able to schedule daycare or boarding services. Please see our health form for additional information. Behavior: Dogs in daycare, boarding, or the water park must not exhibit any aggressive behavior for any reason. Any dog exhibiting undesirable behavior will be safely isolated from the rest of the daycare and will not be allowed re-admission until such behavior has been modified. Private training may be suggested or required. We reserve the right to exclude dogs from any part of our facility that pose a potential risk to the safety of our dogs/staff. Food: We highly recommend bringing your own food for your pet to help prevent diarrhea when your dog changes food. PetCoral feeds Hill’s Science Diet Sensitive Stomach for dogs without food and there is a daily $4 charge for feeding our food. Your dog is typically stressed if they are not accustomed to being away for extended periods. As a result of this stress dogs can develop intestinal issues that usually manifest as diarrhea and loose stools. If this occurs our Veterinarian can treat the dog at a minimal cost to the owner. All Boarding Dogs must be checked out by noon. If dog is not checked out within 25 hours of the scheduled conclusion of boarding, additional boarding and day care rates apply. Pick-up and Drop-off: Drop-off is anytime between 7:00am and 4:00pm Monday through Saturday. Boarding dogs/cats must be picked up by 12:00 noon the day of pick-up or the client will be charged a $15 daycare charge for the day for the care of the dog. There is NO pick-up or drop off on Sundays. We are here for the pets, but not open to the public.
Furstays!™ Terms and Conditions
Your use of the Furstays Web Site(s) and Application(s) (including any booking(s) you make) are subject to the Furstays Web Site(s) and Application(s) Terms, Conditions, and Notices of Use found on this site.
Furstays!™ Best Price Guarantee
Furstays!™ guarantees that you will receive the best available price for your pet boarding booking made through our platform. If you find a lower publicly available price for the same booking, subject to the terms outlined below, Furstays!™ will match the lower price.
Eligibility Requirements:
To qualify for the Best Price Guarantee, the lower price must meet the following criteria:
Be for the same property, dates, room type, and service level.
Be publicly available and verifiable at the time of your claim.
Exclude prices offered through private memberships, rewards programs, unpublished rates, or promotional offers requiring special access.
Claim Submission Process:
To submit a claim, you must contact Furstays!™ customer support within 24 hours of booking and provide:
Proof of the lower price (e.g., a screenshot or direct link to the competing offer).
Your Furstays!™ booking confirmation number.
Claim Evaluation:
Claims will be reviewed by Furstays!™ within a reasonable timeframe. If the claim is approved, Furstays!™ will adjust your booking to match the lower price or refund the difference.
Limitations and Exclusions:
The Best Price Guarantee applies only to the total cost of the booking, including all taxes and fees.
It does not apply to differences arising from currency fluctuations or pricing errors on competitor websites.
Claims for bookings made within 48 hours of the check-in date are excluded.
The guarantee is limited to one claim per booking.
Non-Transferable:
The Best Price Guarantee applies solely to the original booking made by the guest and cannot be assigned or transferred to any other party.
Discretion of Furstays!™:
Furstays!™ reserves the right to verify all claims, deny any claims that do not meet these terms and conditions, and amend or discontinue the Best Price Guarantee at any time without prior notice.
By completing a booking through Furstays!™, the guest acknowledges and agrees to these terms and conditions of the Best Price Guarantee..
Furstays!™ Deposit and Pricing Information
A deposit, not to exceed 15 USD, may be required at the time of booking to secure the reservation and is non-refundable under any circumstances. The remaining balance of the booking price shall be payable directly to the property or facility, either at the commencement or conclusion of the stay, as dictated by the policies of the property. Payment methods accepted for remaining balance may vary by property, and it is the responsibility of the guest to confirm acceptable payment methods in advance. Late payments or failure to remit the remaining balance may result in forfeiture of the reservation, additional fees, or penalties as stipulated by the property’s terms and conditions. By completing the booking, the guest acknowledges and agrees to these terms, including the non-refundable nature of the deposit. The final price of the booking includes a compensation fee payable to Furstays and is subject to adjustments based on factors such as seasonality, promotional discounts, or current market demand. By completing the booking, the guest acknowledges and accepts that the pricing reflects these considerations and constitutes the full and agreed-upon amount due for the reservation.
Furstays!™ Cancellation Policy
Cancellations may be permitted in accordance with the policies of the property; however, under no circumstances shall any cancellation entitle the guest to a refund of the deposit paid to Furstays!™. By proceeding with the booking, the customer acknowledges and agrees to this non-refundable deposit policy.
Furstays!™ Refunds
Furstays!™ provides a satisfaction guarantee on its services. If you are not satisfied with the service provided, you may submit a request for a refund. Upon approval, Furstays!™ will issue a refund for its service fee promptly. This guarantee applies solely to the service fee charged by Furstays!™ and does not extend to any deposits or payments made to the property. By utilizing Furstays!™ services, the guest agrees to these terms.